Reviews
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Don't pay fior room upgrade to 2 queen beds
05/26/2010This is actually a fairly nice hotel, but i don't think i would stay here again because of overbooking and not compensating when the room requested is not available. ...
This is actually a fairly nice hotel, but I don't think I would stay here again because of overbooking and not compensating when the room requested is not available. The hotel clerk initially tried to convince me I did not sign up for the 2 queen suite and I didn't have breakfast included. I pulled out my paperwork and showed him and he said he was sorry, but they didn't have the room available and offered complementary breakfast as a form of restitution. I pointed out I already paid for the breakfast and they told me there was nothing they could do for me as I already paid through a third party. So, I paid for a room upgrade and breakfast and ended up just paying extra for nothing. The hotel was clean and the breakfast was good, but that isn't enough to make up for having my daughter sleep on a sofa bed and not being able to stay up later in the extra room which was my original plan.
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Crowne Plaza Spring Break Visitor
03/20/2010Do not believe every review that you read over the internet. i read some reviews prior to my arrival at the crowne plaza. the hotel was great. it was clean ...
Do not believe every review that you read over the internet. I read some reviews prior to my arrival at the Crowne Plaza. The hotel was great. It was clean and comfortable. The staff at the hotel make you feel at home. If you don't like to stay around kids, business travelers, or tourist from other countries, it may not be your place. The prices are so reasonable. The hotel has good food and beverages at very reasonable prices. The work out room should be much bigger & management should address the flooring around the pool area. It holds too much water. Someone will injury themselves. I will definitely stay there again.
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Great Hospitality
11/12/2009Very cheerful, courteous and professional personnel. the hotel suite was very clean. i would use the hotel again. than you!
Very cheerful, courteous and professional personnel. The hotel suite was very clean. I would use the hotel again. Than you!
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Crowne Plaza Suites- SW Houston
11/11/2008Recently renovated hotel was clean, but not a first class experience. check in went very well with an emphasis placed on advising that the hotel had just gone through a ...
Recently renovated hotel was clean, but not a first class experience. Check in went very well with an emphasis placed on advising that the hotel had just gone through a reservation, and how my room would be furnished with luxury amenities such as ear buds, eye mask, etc. Basically the hotel appears to be a former Embassy Suites. However, unlike an Embassy Suites the restaurant and bar in the lobby are strictly pay for play, no happy hour free drinks, appetizers or free breakfast. The room was the typical Living Room, Fridge, desk, sofa setup. It did have a flat screen TV, but the TV would not swivel, so if you were sitting at the desk, you could not watch TV. Although the Sofa had a direct view of the TV, there was no coffee table in front of the sofa to place drinks or snacks on. As far as the renovation, the carpet had patches that had been shaved out, presumably to remove burns or stains. The bathroom had new fixtures and was furnished with upscale shampoo, conditioner, lotion,etc. The ceiling had a fresh covering of that rough spackle , but oddly, the flange to the old shower head had not been removed. This left a hole in the ceiling that was surrounded by a partially spackled, rusty shower collar. All in all, the impression was, to coin a political phrase, someone had put lipstick on a pig.
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My Family had a blast !
07/17/2008We were here for our kids summer acation and visiting family in the area. this hotel far exceeded our expectations. the staff was extremely freindly and the property is beautiful. ...
We were here for our Kids Summer acation and visiting family in the area. This Hotel far exceeded our expectations. The staff was extremely freindly and the property is beautiful. The rooms are really large and we were able to have kids stay in the living room, which had a good size sofa bed. This is the best Hotel to stay in if you are with your family and Kids. The Breakfast Buffet was fabulous and our Kids had a total blast in the pool ! We will be sure to stay at this Hotel on our next trip.