Reviews
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Great hotel
06/15/2009Several friends just returned from a music convention in this hotel, the 2nd year in a row. the hotel staff was very courteous and helpful, the layout of the hotel ...
Several friends just returned from a Music Convention in this hotel, the 2nd year in a row. The hotel staff was very courteous and helpful, the layout of the hotel for the convention was great, the food was excellent (though it's a bit on the high side and downtown restaurants close down over the weekend), the beds were wonderful, coffee maker in the room a nice start to the day, flat screen TV nice, newly remodeled rooms are done tastefully and clean (they're still working on some of the floors), meetings rooms worked well for the Convention, check-out was efficient; all in all, an excellent place to stay.
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Business Traveler
09/12/2008Hotel convenient to downtown. nice rooms. friendly door and check-in staff. food service is lacking in quality and service for the price. waited forever for service and then food. ...
Hotel convenient to downtown. Nice rooms. Friendly door and check-in staff. Food service is lacking in quality and service for the price. Waited forever for service and then food. You touch the room phone and you're billed for it, even when making an 800 call. There appears to be a charge for every little thing. Beds are not the best. Have not stayed there again. Revolving rooftop restaurant offers great views of the city, but the food is way overpriced. Not worth the view.
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Good, but...
06/15/2008I stayed here as an attendee at a large conference, and i have to say the establishment seemed a bit overwhelmed by the sheer numbers. the staff managed for the ...
I stayed here as an attendee at a large conference, and I have to say the establishment seemed a bit overwhelmed by the sheer numbers. The staff managed for the most part to stay friendly and helpful, but looked harried, and there were long lines everywhere. This was NOT the best time for one of the auto-checkout terminals not to be working. The elevators were painfully slow as was some of the food service. I liked my room--the bed was great--but the carpet was past its prime and hot water in the shower came and went. The price was reasonable, at least the special conference rate I was getting. I'd consider coming back here when it's a bit less crowded. I have to say the business center was great, though pricey.
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Room, dining and pool
04/10/2008The room was very nice but the food at the dining room and room service was only fair. the pool was less than expected and there was construction going on. ...
The room was very nice but the food at the dining room and room service was only fair. The pool was less than expected and there was construction going on. The people who work at the hotel were very nice.
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Needs renovation.
03/17/2008My room on the 8th floor is in desperate need of renovation. the tub drains so slow that when you shower, you stand in the runoff. the sink drips constantly. ...
My room on the 8th floor is in desperate need of renovation. The tub drains so slow that when you shower, you stand in the runoff. The sink drips constantly. The carpet is worn & has 3 burn marks from the iron being dropped over the years. There is no internet connection available. The main outlet is overextended with multiple spliters and the weight of that is pulling it away from the wall.